Shipping policy
We are committed to providing you with the best possible shipping experience. Please read the following policy carefully to understand our shipping process and policies.
Processing Time: Orders are typically processed within 5 business days. During peak periods or holidays, processing times may be longer.
Shipping Options: We offer the following shipping options:
- Standard Shipping: 5 business days.
- Expedited Shipping: 2 business days.
Please note that delivery times are estimates only and may vary based on your location and shipping carrier.
Shipping Rates: Shipping rates are calculated based on the weight and destination of your order. Shipping rates will be displayed during checkout.
Free Shipping: We offer free standard shipping on orders over 300$ within the USA (mainland states).
Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the shipping carrier's website.
International Shipping: We offer international shipping to select countries. International shipping rates and delivery times may vary. Please note that international customers are responsible for any customs or import duties that may be charged by their country.
Order Changes and Cancellations: If you need to make changes to your order or cancel your order, please contact us as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that changes or cancellations can be made once an order has been processed.
Lost or Damaged Packages: We are not responsible for any lost or damaged packages once they have been shipped. However, if your package is lost or damaged during shipping, please contact us and we will work with you and the shipping carrier to resolve the issue.
If you have any questions or concerns about our shipping policy, please contact us.